Privacy Policy

Effective Date: October 21, 2025

Northeast Occupational Audiology Associates LLC is committed to keeping all personal information accurate, confidential, secure, and private. This privacy policy outlines our obligations to uphold the highest standards of data privacy and security and applies to our website, www.neocaudio.com.  By using our website, you are consenting to the data practices described in this agreement.

Collection of Information

Our website may collect various types of information, including:

Personal information voluntarily provided through contact forms, appointment requests, surveys, or emails, such as your name, phone number, email address, and reason for inquiry. - Information related to your request for services, such as hearing care needs or preferred appointment dates. - System information (e.g., browser type, device, IP address) collected for website analytics and performance tracking. We only collect information you knowingly and willingly provide.

Use of Information Collected

Northeast Occupational Audiology Associates LLC may use collected information to: - Schedule appointments and respond to inquiries. - Provide updates on services, hearing health information, and clinic announcements. - Conduct internal evaluations to improve service delivery. - Contact you for feedback through optional surveys and questionnaires. We do not sell, rent, or lease your personal information to third parties. We may contact you on behalf of external partners only if we believe their services are relevant to your hearing or balance health needs. Your information may be disclosed without notice if required by law or in good faith belief that such action is necessary for legal compliance or to protect the rights and safety of others.

Consent

By using our website and submitting your information, you consent to the terms of this privacy policy. You may opt out of communication at any time using the unsubscribe link in our emails or by contacting us directly.

Children Under the Age of 14

Northeast Occupational Audiology Associates LLC does not knowingly collect personal information from children under the age of 14. If it is discovered that such information has been inadvertently collected, we will delete it immediately. Children under 14 must have parent or guardian permission to use this site.

Unsubscribe or Opt-Out

To stop receiving emails from Northeast Occupational Audiology Associates LLC, use the unsubscribe link included in all our email communications or contact us at office@neocaudio.com.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. This policy applies only to information collected by Northeast Occupational Audiology Associates LLC through our website.

Security

We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to this Privacy Policy

Northeast Occupational Audiology Associates LLC reserves the right to modify this privacy policy at any time. If we make significant changes, we will post a notification on our website and update the effective date above. Continued use of our website following any changes constitutes your acceptance of the new terms.

SMS Messaging Consent

By providing your mobile phone number, you consent to receive SMS (text) messages from Northeast Occupational Audiology Associates LLC. These messages may include appointment reminders, updates about your hearing or balance care, and occasional announcements related to our services. Message and data rates may apply depending on your mobile carrier. You can opt out of SMS communications at any time by replying STOP to any text message or by contacting us directly at office@neocaudio.com.

Acceptance of Terms

By using our website, you agree to the terms outlined in this privacy policy. If you do not agree with our terms, please discontinue use of the site.